COVID-19: Support for Seniors


  1. Grocery shops with special hours
  2. Food Hamper Delivery (City of Toronto)
  3. Grocery Delivery Service
    1. Friendly Neighbour Hotline (UHN)
    2. North York Toronto Health Partners
  4. Helplines
    1. Toronto Seniors Helpline
    2. Seniors Safety Line
  5. Online/Remote Programs
    1. Dementia / Alzheimer Care (Alzheimer Society Toronto)
    2. Senior Social / Recreational Programs (Sprint Senior Care)


1.  Grocery shops with Special Hours for seniors 65+ and other vulnerable populations (generated by The 519 on Apr 5, 2020)

  • Eataly: 8-9 am
  • Food Basics: First hour of opening (7-8 am, may vary by some locations)
  • FreshCo: First hour of opening (hours vary by location)
  • Loblaws: First hour of opening (hours vary by location)
  • Longo’s: Community well-being hour (8-9 am)
  • No Frills Franshises: Check with individual stores to confirm hours
    • Anthony’s in Parkdale: 8-9 am on Tue & Thu
    • Joe’s on Dufferin: 7-8 am on Tue & Thu
    • Sam & Nancy’s in North York: 7-8 am on Tue & Thu
    • Joseph’s on Kingston Rd: 7-8 am on Tue & Thu
    • Ashley’s in Mississauga: 7-8 am on Thu & Fri
    • Mike’s in Woodbridge: 8-9 am on Thu & Fri
    • Vince’s in Vaughan: 7-8 am on Tue & Fri
    • John’s in Nobleton: 7-8 am on Thu & Fri
  • Pusateri’s: 7-8 am
  • Rexall Drugstore – For those over 55** First hour of opening + 20% off Advantage 55 Discount until 10 am daily
  • Shoppers Drug Mart: First hour of opening (hours vary by location)
  • Sobeys: First hour of opening (hours vary by location) + 20% off Seniors Discount during these times

2.  Food Hamper Delivery (City of Toronto)

If you are over 70 and meet below conditions, contact Red Cross (1-833-204-9952) to receive food hamper to your home.

  • Self-isolating due to COVID-19
  • Have no alternative access to food (via family, friends, availability from another food delivery services)
  • Currently not receiving such assistance from another community food program

3.  Grocery Delivery Service

3-a. Friendly Neighbour Hotline (UHN)

Friendly Neighbour Hotline (UHN)

Seniors who live in low-income housing can call the hotline for delivery of up to 8 items of grocery or other essential household items: 1-855-581-9580

3-b. North York Toronto Health Partners: 416-447-5200

Grocery delivery; meals on wheels, prescription pickup, medication assistance & reminders, rides to medical appointments, personal care visits, wellness checks, etc.

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4.  Helplines

!! Call 911 if you are facing an emergency !!

4-a. Toronto Seniors Helpline

Point of access for seniors and caregivers to receive information and access to community, home, and crisis services. It also serves as a referral line to on-call mobile crisis support for seniors with dementia, addiction, or mental illness.

  • Mon-Fri: 9 am – 8 pm, Sat/Sun/Holiday: 9 am – 6 pm
  • Phone 416-217-2077 | TTY 1-844-946-1700
  • Web chat from here (same operation hours)

4-b.  Seniors Safety Line (Elder Abuse Ontario): 1-866-299-1011

5.  Online/Remote Programs

5-b. Senior Social / Recreational Programs (Sprint Senior Care)

Contact / Register at April Powell at 416-481-0669 ext.1287 /

◎ Creating Connections: Tue 3-4 pm & Fri 10:30-11:30

Free phone-based program for seniors to connect with their peers, socialize, and increase their knowledge on different health-related topics. Registration is required.

◎ Zoom Gentle Exercise Classes: Mon 10-11 am, Wed 3-4 pm, Thu 2-3 pm, Fri 3-4 pm

Free exercise classes through Zoom (video call program) with option to sit/stand for the program. No exercise equipment needed.

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**Go back to the COVID-19: