JSS COVID-19 Information Hotline

Japanese Social Services (JSS) launched the hotline to help navigate the COVID-19 information (Ontario) over the phone (free). Contact us below numbers with your questions.


  • Term:July 26 ~ December 11, 2021
  • Eligible if you are:Japanese Canadian, Japanese individuals in Canada
  • Service Language:  Japanese & English
  • Hours of Operation:Mon~Fri、11am~4pm


※Please leave your name and phone number in your message if it was the answering machine. We will get back to you within 48 business hours. (Service not available on Ontario holidays)

Scope of this Hotline

  • Information on COVID-19 (Ontario)
  • Preventing COVID-19 infection and transmission
  • COVID-19 Public services and community resources
  • Support for maintaining physical and mental health


Sponsored by:Ministry of Foreign Affairs of Japan