IT Support in the Community

Do you have any difficulty using or accessing online services and smart technologies (e.g. smart phones, tablets, computers), Internet, video chat, etc.?
Here is the list of the providers that can help you with these issues via phone (free).

  1. Momiji Technical Support Services (in Japanese)
  2. Toronto Public Library: Seniors’ Tech Help
  3. TechServe (non-profit)

*Note: The information here was confirmed as of Apr 17, 2021. Please contact each provider for more details as the service may change over time.

1. Momiji Technical Support Services (in Japanese)

Operation: Weekdays, 1-5 pm
Eligibility: Japanese-speaking seniors (65+) and caregivers
RVSP at the online registration form or contact below
Contact: Keiko (416-261-6683 x.249 /
Provider: Momiji Health Care Society

2. Seniors Tech Help (English only)

*This Seniors Tech Help service also helps connecting users to various Toronto Public Library online services.
Operation: Mon-Fri, 9:30 am – 4:30 pm (extended into summer 2021)
RVSP & Contact: 416-393-6225 /
Provider: Toronto Public Library

3. TechServe

Operation: 30-min phone support *See “How it works
RVSP at the online registration system or contact below
Contact: 1-888-418-4771 /
Provider: TechServe (non-profit)