If you’ve never been to counselling, you might wonder if counselling would be helpful for you and what to expect. JSS counselling is based on predominant counselling theory and practise and includes the following components.

JSS Counselling is…


Contrary to popular belief, counsellors do not give advice. Rather, the work of the counsellor is to help the client explore different options and solutions in order to figure out what the client wants to do. The counselling relationship is based on the needs of the client.


The client and counsellor figure out together what action the client can take to improve his/her situation.

A combination of social work and personal counselling

JSS combines social work, which focusses on helping people function in wider society and personal counselling, which focusses on helping the person to develop self-awareness on a personal level.

Culturally Sensitive

Counsellors have extensive knowledge and experience with Japanese culture.

Confidentiality Policy

Japanese Social Services operates using the following confidentiality policy. Please read it before providing us with any personal details.

Counselling relationships and information resulting therefrom are kept confidential. No information will be released to anyone without your written consent in the form of a signed Consent to Disclosure Form.

However, there are the following exceptions to confidentiality:

1. when a child is in need of protection;

If a child under the age of 16 is in need of protection from physical or sexual abuse, serious emotional abuse, which may include exposure to violence in the home or neglect, in these situations the agency must contact the Children’s Aid Society. If a client tells us that they were abused as a child and there is a possibility that the person who was abusive to them may still be a danger to children now, this may also be reported to the Children’s Aid Society.

2. when legal requirements demand that confidential material be revealed;

In some cases, a Judge can order the release of information during legal proceedings, files can be subpoenaed and Counsellors may be required to testify in court.

3. when disclosure is required to prevent clear and imminent danger to the client or others;

Counsellors are required to report clearly imminent danger to the client or someone else to ensure safety.

4. when it has come to counsellor’s knowledge that there was sexual abuse by health care professionals.

Counsellors are required to report sexual abuse by a professional who is a member of a profession that is regulated by the Regulated Health Profession Act (such as a medical doctor, psychologist, social worker etc.) under certain circumstances.

Counselling can help if…

  • You feel overwhelmed and unable to cope with daily living
  • You want to change but don’t know where to begin
  • want to talk to someone who is objective and supportive

Myths About Counselling

Going to counselling means you are a weak person

Although there is still stigma around seeking counselling, getting help does not mean you are a weak person. On the contrary, admitting you need help is a brave act which should be commended.

Talking to a stranger about your problems is shameful

In fact, the theory behind counselling is that talking to someone who is in effect ‘a stranger’ is therapeutic, because the counsellor doesn’t have any vested interest except your well-being, which means they can be more objective and supportive than perhaps your friends and family can be.

Talking about your problems will only make things worse

While talking to a counsellor will not solve all your problems instantly, most people find that sharing their problems with someone else eases their burden and helps to give them a different perspective. If you feel counselling is not helping you, talk to your counsellor.You always have the choice to discontinue counselling if you so desire.

Fee Schedule

Fee Schedule (as of July 3, 2014)

– There is no charge for the first session (up to 60 minutes).
– As for the second session, all clients would be asked to pay the basic charge of $10 plus an additional charge. The additional charge would be determined according to the client’s household income scale as follows:

– An additional $20 would be charged for a client(s) from:

a) a single person household with an annual income of $25,000 or above;
b) a two person household with an annual income of $30,000 or above; and

c) a three or more person household with an annual income of $35,000 or above.

– An additional $50 would be charged to a client(s) household with an annual income of $50,000 or above.

– A client(s) who is covered by the Employee Assistance Program or any other insurance coverage that can cover the cost for counselling / psychotherapy will be charged at the going rate, which would be paid by her/his EAP provider or insurance company.

– A counselling fee could be exempted or reduced at the counsellor’s discretion in serving clients of domestic violence (only for victims), problem gambling, HIV or those facing extreme financial challenges.

– There would be a charge of $40 per hour for an official report/letter commensurate with the time to prepare it.

– The same fee schedule can be applied to a scheduled phone counselling session as well as session involving home visits. *A parking costs will also be charged.

– The counsellor will inform clients of the fee schedule when making appointments.

Contact Information

About counselling, please contact
Tel: 416-385-9200
Takanori Kuge (Counsellor)

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